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Front Desk Clerk in Raleigh, NC at Allegiance Staffing

Date Posted: 12/13/2018

Job Snapshot

Job Description

NOW HIRING FRONT DESK ASSOCIATES FOR A HOTEL IN THE RALEIGH AREA

1st, 2nd and 3rd shift 

Duties:

Answer the phone at the front desk to respond to current and prospective guest's needs. Book reservations, Greet walk-ins guests and guests with reservations when they arrive at the front desk. Schedule special services, Refer guests to local amenities and venues, Communicate guest's requests and complaints to the appropriate department. 

Job Requirements

High school diploma/GED required.
Bilingual a plus
4+years customer service experience preferred
Excellent oral and written communication skills
Friendly phone manner a must. 
Willingness to work nights, weekends and holidays
Familiarity with the hospitality industry a plus
Ability to pass background check and drug screening 
Willingness to maintain confidentiality

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